Zack Nguyen

Global Challenge: Unequal access to quality education caused by infrastructure gaps, limited internet connectivity, and a lack of scalable, cost-effective technological solutions in underserved regions.

Abstract:

This paper explores how artificial intelligence (AI) and automation can help solve one of the world’s most urgent problems: unequal access to quality education. Nearly half the global population still lacks reliable internet, limiting participation in digital learning environments. Meanwhile, adaptive learning systems and real-time collaboration tools powered by AI are transforming education by making it more immersive, personalized, and scalable. Drawing on international research and my technical experience at NYU’s High Speed Research Network (HSRN), I examine how systems like Corelink, a real-time messaging framework, and Corelink Audio, a plugin-based low-latency audio solution, can be used to support global educational collaboration—especially in fields like music, language learning, and STEM education. I also introduce a robotic teleoperation system, developed as part of HSRN’s infrastructure innovation, which allows remote technicians to operate data center hardware across vast distances—offering a sustainable model to reduce long-term costs in regions lacking local skilled labor. Together, these technologies offer a new vision for building globally connected education systems that are inclusive, cost-effective, and capable of reaching underserved communities. The paper concludes with a policy framework advocating for universal internet access, modular infrastructure investment, and inclusive design in education technologies.

Over the past three years in the GLASS program, I’ve been deeply focused on the intersection of technology, equity, and global development. My hands-on work with Corelink and robotics through HSRN allowed me to see how real-time infrastructure can support equitable education access. Collaborating on live audio systems for music learning, and studying the role of infrastructure through global development coursework, helped me understand that solving digital inequality requires both high-tech systems and human-centered design. GLASS pushed me to think beyond code—to design with purpose, empathy, and a global outlook.

Bio:

Zack Nguyen is a graduating computer engineering student at NYU Tandon, minoring in applied physics, with a strong focus on real-time systems, music technology, and global education equity. As the lead of the High Speed Research Network (HSRN) Vertically Integrated Project (VIP) program, he has directed cross-functional teams in developing innovative infrastructure technologies, including Corelink, a low-latency messaging framework, Corelink Audio, a JUCE-based plugin system for networked music performance, and a data center teleoperation robot designed to reduce infrastructure maintenance costs through remote robotics and real-time control.

Through these projects, Zack has worked to create scalable, open-source systems that support immersive learning and remote collaboration, particularly in underserved regions. His research, grounded in real-world implementation, reflects a deep engagement with the UN Sustainable Development Goals—especially SDG 4 (Quality Education), SDG 9 (Industry, Innovation, and Infrastructure), and SDG 10 (Reduced Inequalities). As a GLASS scholar, Zack has combined technical innovation with a commitment to social impact. His work has been featured at IEEE and AES conferences, and he is passionate about engineering solutions that are not only cutting-edge, but globally inclusive and purpose-driven.