Grok controversies raise questions about moderating, regulating AI content

Elon Musk's AI chatbot Grok faced major backlash after an update caused it to produce antisemitic responses and praise Hitler. Institute Associate Professor Julia Stoyanovich, Director of the Center for Responsible AI, noted similarities to Microsoft's Tay chatbot from 2016: "This was almost 10 years ago, and the technology behind Grok is different from the technology behind Tay, but the problem is similar: hate speech moderation is a difficult problem that is bound to occur if it's not deliberately safeguarded against." She emphasized that "the kinds of safeguards one needs are not purely technical, we cannot 'solve' hate speech. This needs to be done through a combination of technical solutions, policies, and substantial human intervention and oversight."