Services
Service Catalog • Service Level Agreement (SLA) • Consultation • Office Hours
Service Catalog
Service Level Agreement
Consultation
We provide all audio visual support services for NYU Tandon. This includes:
- Classroom support
- Conference room support
- Event support
- Digital signage
- Repair & maintenance
- Upgrades & installation
- Coordination with any outside AV vendors
Please contact tsoe-av@nyu.edu with any questions or concerns.
Office Hours
Media Services support follows the NYU academic calendar.
Normal Operating Hours
- Monday – Thursday: 7:30 AM - 10:00 PM
- Friday: 7:30 AM - 6:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
During Finals
- 8:00 AM - 8:00 PM
During Summer
- 8:00 AM - 6:00 PM
Media Services repair, maintenance, and engineering follows the NYU academic calendar and occur between normal operating hours of: Monday through Friday: 8:00 AM - 4:00 PM
Repair and maintenance will be scheduled within 7-10 business days under normal Media Services workload conditions.
Note: Services outside of normal operating hours including, nights, holidays, & weekends, will be subject to overtime rates, plus travel time.