Designing Interactions with Industry

Lecture / Panel
For NYU Community

Speaker: Daniel Fallman, Umea University


Highly automated manufacturing and process industry plants including car manufacturing plants, mines, and paper mills are complex, technically advanced, and in many different ways challenging environments. Since 2000, we have been involved in a long series of research projects with ABB Corporate Research, the R&D division of one of the world's leading industrial automation companies, in which we have attempted to tackle a number of these challenges through innovative, future-oriented interaction design.

In this seminar, I will present a number of these projects and how the collaboration (as well as many of the technologies we have worked with) have evolved and matured over time. While these projects are interesting in their own right, focusing primarily on issues such as involvement, engagement, and user experience, I will in this talk emphasize and deepen the discussion about our experiences and lessons learned from working closely with an industry partner over such an extended period of time. This will be done by, first, highlighting the co-construction of "strong concepts" as the conceptual core and propellant of the collaboration; second, the role of video as the primary means of communication and knowledge sharing with our partner; and third, our own use of the interaction design triangle model as a means to conceptualize, discuss, and challenge our own involvement, strategies, and learning from carrying out these projects.


Daniel Fallman, Ph.D., is a Full Professor of HCI in the Department of Informatics at Umea University, Sweden, and Chairman of the Senior Research Group at Interactive Institute Swedish ICT in Stockholm. In 2014, he is a Visiting Professor with the Game Innovation Lab at New York University (NYU). Fallman has more than 10 years experience in building up and leading high-performing creative teams in between academia and industry, combining deep technology skills with design thinking, methods, and skills. His own research interests are in the confluence of Computer Science, HCI, and Design and include new interaction technologies and interaction styles; sketching techniques for interaction designers; heavy phenomenological concepts such as embodiment,involvement, and meaning; and digital innovation and entrepreneurship. He has published over 60 academic articles in leading international journals and conferences.In 2010, he was named one of 18 Future Research Leaders by the Swedish Foundation for Strategic Research.