Anne-Laure   Fayard

Anne-Laure Fayard

Associate Professor

Department of Technology Management and Innovation

Biography

Anne-Laure Fayard is Associate Professor of Management in the Department of Technology Management  and Innovation at NYU Polytechnic School of Engineering. She is also an affiliate faculty with the Department of Management and Organizations at NYU Stern Business School. Prior to moving to New York, she was a faculty member at INSEAD Business School, both in Singapore and in Fontainebleau. She has also been visiting scholar with the Center of Sociology of Innovation at Ecole des Mines in Paris and with Design London and the Innovation and Entrepreneurship Group at Imperial College in London.
Her research interests involve communication, collaboration, culture and space. Her work has been published in several leading journals such as Organization Science, Harvard Business Review, Organization Studies, the Journal of Computer-Mediated Communication, and The European Management Journal. She has been quoted in newspapers such as The New York Times and Business Week. Her book on The Power of Writing in Organizations with Anca Metiu was published by Routledge in August 2012. She teaches courses in organizational behavior, design thinking, leadership, and qualitative research methods in graduate and executive programs.

She holds an MA and an M.Phil. in Philosophy from Paris – La Sorbonne, an M.Phil. in Cognitive Science from Ecole Polytechnique (Paris) and a Ph.D. in Cognitive Science from the Ecole des Hautes-Etudes en Sciences Sociales (Paris).

Journal Articles

  • Fayard, AL and Metiu, A., 2014, The role of writing in distributed collaboration, Organization Science.
  • Fayard, AL and Weeks, J., 2011, Who Moved my cube? Creating workspaces that actually foster collaboration, Harvard Business Review, July-August
  • Fayard, AL. and Wilson, A. 2010, building_space_with_words: an Interactive Multimedia Installation Exploring the Relationship between Physical and Virtual Space, Leonardo: Journal of the International Society for the Arts, Science and Technology, 43:3: 257-262
  • Fayard, AL. and DeSanctis, G. 2010. Enacting language games: The development of a sense of “we-ness’ in online forums, Information Systems Journal, 20, 383-416
  • Fayard, AL and DeSanctis, G., 2008, Kiosks, Clubs and Neighborhoods: The Language Games of Online Forums," Journal of the Association for Information Systems: Vol. 9: Iss. 10, Article 2.
  • Fayard, AL and Weeks, J. 2007, Photocopiers and Water-coolers: The Affordances of Informal Interactions, Organization Studies, Vol. 28, No. 5, 605-634 Roland Calori, Best Paper Award, 2009
  • Fayard, AL. 2006, Interacting on a Virtual Stage: The collaborative construction of an interactional video setting, Information Technology and People, Vol. 19, No. 2, 2006 , pp. 152-169(18)
  • Fayard, AL and DeSanctis, G. 2005. Evolution of An Online Club for Knowledge Management Professionals: A Language Game Analysis, Journal of Computer-Mediated Communication.
  • DeSanctis, G. Fayard, AL. Roach, M. and Jiang, L. 2003. Learning in Online Forums, European Management Journal
     

Other Publications

Case studies

• OpenIDEO, HBS case study with Karim Lakhani (HBS) and
Natalia Levina (NYU, Stern), 2012
• Designing Services at Engine Cases A and B (Imperial college case published with on ECCH with a teaching note and complementary video)       
With Ileana Stigliani and Erin Williams, 2010
• Unisys Corporation: IT Governance and Prioritization with Theodoros Evgeniou and Marios Klapsis (INSEAD Case published on ECCH), 2004
• Xerox: Building, Sustaining and Monetizing Knowledge  Management with Soumitra Dutta, Luk Van Wassenhove and Patricia Reese (INSEAD case and Teaching Note published on ECCH), 2003 
• INTEL: Building an E-Corporation, with Charles Galunic and Caroline Abraham (case writer) (INSEAD case), 2002

Videos and other media

Weeks, J. and Fayard, AL, 2011, Blurring face-to-face and virtual encounters, blog post on HBR blog. http://blogs.hbr.org/cs/2011/07/blurring_face-to-face_and_virt.html

2011 Storytelling, a group exhibition with Aileen Wilson, Adam Brent, James Cospito,Sally Gil, Cheol Yu Kim, Andy Lin and Guilhem Tamasier. Curated by Jessica Bronson at The inFUSION Gallery at MSKCC Brooklyn Infusion Center. March-June 2011.

2011 Neo-nomads: what travels with you? a group exhibition with Kim Beck, Adam Brent, Emily Henretta, Sangbin IM, McKendree Key, Ward Shelley, and Traci Talasco. Curated by Aileen Wilson, Anne-Laure Fayard and Baseera Kahn at the BRIC Rotunda Gallery, Brooklyn, New York. January 19 – February 26, 2011.
Fayard and Wilson, Preface to the catalogue: Neo-nomads: What travels with you?

See review on NY Times Local blog: http://fort-greene.thelocal.nytimes.com/2011/02/24/last-chance-to-see-neo-nomads/

2010 Investigatio, a group exhibition with Yasmine Abbas, James Auger, Lucy Kimbell, Patrick Stacey Ileana Stigliani, Nina Wakeford at the Hockney Gallery, Stevens Building, Royal College of Art, London. Curated by Anne-Laure Fayard. January 13-15, 2010 

2009 building_space_words, an interactive, multi-media installation with Aileen Wilson. Wunsch building, NYU-Poly, Brooklyn, New York, March 5-27, 2009.  http://vimeo.com/3539585

1998, Fayard, AL and Lahlou, S. The SubCam: A New Tool for Analyzing Office Work 1998, in the Video Proceedings of CSCW'98, Seattle, November 1998

Education

Ecole des Hautes Etudes en Sciences Sociales, Class of 1998

Doctor of Philosophy, Cognitive Science

Ecole Polytechnique, Class of 1993

M.Phil. (Diplome d'Etudes Approfondies ), Cognitive Science

University of Paris I-Sorbonne, Class of 1992

M. Phil. (Diplome d'Etudes Approfondies ), History and Philosophy of Science

University of Paris I-Sorbonne, Class of 1991

Master of Arts (Maitrise of Philosophy ), Philosophy

Authored + Edited Books

  • Fayard, AL. A sense of Place: The Production of Virtual and Physical Spaces Book chapter in Materiality and Organizing: Social Interaction in a Technological World, Eds. by Paul Leonardi, Bonnie Nardi, and Jannis Kallinicos, Oxford, UK: Oxford University Press, November 2012.
  • Fayard, AL, 2011, What types of space foster innovation delivery? Innovation Delivery & Entrepreneurship. Channel V Books, 69-71
  • Fayard, AL and Wilson, A. 2010. Promenades: Urban imaginaries, reinventing our cities and [searching for] a sense of home. Essay in Taking, Leaving, Moving, Ed. Renate Mihatsch, Revolver.
  • Fayard, AL and Metiu, A. 2009. Expressing emotions and building relationships over distance: Fixedness and Fictionalization in correspondence, Book chapter in Qualitative organizational research, Volume 2: Best Papers from the Davis Conference on Qualitative Research. Eds. K. Elsbach and B. Bechky. Greenwich, CT: Information Age Publishing, 149-181
  • Fayard, AL. 2006. One School / Two campuses: A Socio-technical Approach for Building the Distributed Classroom. Teaching and learning with Virtual Teams, Ferris & Godar (eds.), Idea Group. Pages 194-220.
  • DeSanctis, G., Roach, M., & Fayard, A-L , 2004. Structure and Interactions in Online Discussion Forums, in H. Dumez (Ed.) Gouverner les Organisations, Paris: L’Harmattan. 101-129
  • Fayard, AL and Henderson, A. 2001, Looking at “Situated Technology”: Differences in Patterns of Interaction Reflect Differences in Context. Modelling and Using Context. Proceedings of CONTEXT’01, Akman, Bouquet, Thomason and Young. (eds.) Springer.
  • Mackay, W. and Fayard, AL. 1998, Designing Interactive Paper: Lessons from three Augmented Reality Projects In Proceedings ofIWAR’98, International Workshop on Augmented Reality. Natick, MA: A K Peters, Ltd. San Francisco, November 1998.
  • Mackay, W., Fayard, AL., Frobert, L., and Medini, L. 1998. Reinventing the familiar :Exploring an Augmented Reality Design Space for Air Traffic Control In Proceedings of CHI'98 (Conference on Computer-Human Interactions), LA, USA.

Awards + Distinctions

• Runner up for the OMT Best Symposium for a symposium on Materiality and
Organizations, Academy of Management Meetings, 2009.
•  Roland Calori Award, Best Paper Published in Organization Studies, 2009 for
Photocopiers and Water-coolers: The Affordances of Informal Interactions,
Organization Studies, 2007, Vol. 28, No. 5, 605-634
•  UC Davis Qualitative Conference, Best Paper Award, 2007. For Beyond Orality and
Literacy: Letters and Online Interactions
•  Academy of Management, OCIS Division, Best Paper Award, 2004. “Language
games in Online Learning Forums”
•  Ph.D Scholarship, French Ministry of National Education, Advanced Instruction, and
Research, 1993-1995

Honors:

• Best Student Advisor at NYU-Poly as the advisor of Open IDEO student chapter
• Invited to be a NYU Faculty Champion of Social Entrepreneurship, Bridge at NYUWagner
(Fall 2012)
• Nominated as an Outstanding University Innovator for the Dell Social Innovation
Challenge (Summer 2012)

Research Interests

  • Organizational communication, including discourse analysis, discursive practices and technology-mediated communication.
  • Sociomaterial practices, including the affordances of material artifacts and the influence of space.
  • Service Design, Design thinking and open innovation