Complaints and Grievance Process

The NYU Tandon School of Engineering strives to provide every student with a rewarding educational experience. As an NYU Tandon Online student, if you have a complaint/grievance, we ask that you follow the NYU Student Grievance Procedure. This document outlines the required informal and formal complaint steps.

If the grievance is not resolved informally within the designated time, you can file a formal complaint on the NYU Student Grievance website.

If you have not resolved the concern/complaint to your satisfaction after exhausting the aforementioned process, you can utilize your state's complaint process. Each state may have unique complaint processes available, and a list of those can be found on the SHEEO (State Higher Education Executive Officers Association) Surveys website.

 

Special Information for Maryland Residents

NYU has received approval from the state of Maryland to offer online courses to residents of that state, per recent legislation. We are required to post certain required information on our website which relates to our program's registration status with the state as well as procedures for Maryland residents to file complaints or grievances.

If you have not resolved the concern/complaint to your satisfaction after exhausting the aforementioned process, you can utilize the Maryland Higher Education Commission Student Complaint Process.