Information Technology Systems

The School of Engineering's Information Technology department is your resource for resolving and troubleshooting computing issues such as resetting passwords, establishing e-mail accounts, and retrieving lost laptop data.

In addition to helping students, faculty, and staff resolve Institute-related technology issues, Information Systems is responsible for maintaining the underlying technology infrastructure for the School of Engineering, including our computer and telecommunications network.

Help Desk

e-mail, OneCard, desktop, and network services

337 Rogers Hall
Monday – Friday: 9:00 a.m. - 5:00 p.m.
24-Hour Phone Support: 718-260-3123
help@poly.edu

Laptop Help Desk

laptop hardware and software services

339 Rogers Hall
Monday – Friday: 9:00 a.m. – 4:45 p.m. (regular hours)
Monday – Friday: 10:00 a.m. – 4:00 p.m. (summer hours)
718-260-3368
notebook@poly.edu